Webhooks

🔁 Webhook Retry & Acknowledgment

To acknowledge receipt of an event, your endpoint must return a 200 HTTP status code to APARA.

If an event is not acknowledged by returning a 200 HTTP status code, the webhook will be retried for up to 2 hours at regular intervals.

We understand that servers can be degraded, unavailable, or face outages under rare circumstances.

APARA provides an automatic retry mechanism to help ensure webhook events are successfully delivered after your system recovers.

Webhook automatic retry is enabled by default for all customers.

📘 Note
Automatic retry is triggered if:

There is a timeout

The webhook connection fails

The webhook will be retried 8 times, at intervals of 15 minutes.

Any failed events will be retried for up to 2 hours.
The table below shows the interval between retries:

Retry Number	Interval (relative to last retry)
1	15 min
2	15 min
3	15 min
4	15 min
5	15 min
6	15 min
7	15 min
8	15 min

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